Frequently Asked Questions

If you have a PRO subscription, we check your case status multiple times a day - usually once per hour. If you do not have a PRO subscription, we check your case status once or twice a day, sometimes more frequently if our system detects a status change is more likely. We will send you an email anytime your case status changes.

If your case status changes, we will send you an email using the email associated with your account.

No. Track My Visa is officially registered with USCIS to fetch case data, but we cannot influence case processing times. Our goal is to make the waiting process clearer by providing transparent, data-driven insights based on the latest available information.

We source our data directly from the official USCIS developer API, ensuring accuracy and reliability. For more information, you can visit developer.uscis.gov.

The graphs on our public site are updated once per day. In your case dashboard, graphs are also updated once per day, unless you have a PRO subscription. If you have a PRO subscription, features that have the LIVE tag are updated hourly.

Our estimates use real-time data, statistical modeling, and predictive analysis to project when USCIS will process your case. Our estimates are dynamic, which means that our models are constantly incorporating the latest processing information available into your estimate. If USCIS changes pace, your estimate will change as well.

No. Our estimates are not official USCIS estimates. USCIS does not guarantee our estimates and has no obligation to process your case within our estimated time window. Please wait until your official USCIS inquiry date to reach out to USCIS if you are still waiting for your case to be processed.

Our software carefully monitors USCIS processing behavior. If USCIS speeds up, slows down, or modifies their processing patterns, your estimate will be updated accordingly. Our goal is to provide you with the most up to date estimate based on the latest data. This means our estimates are dynamic, reactive, and will change to match real world events.

A small number of cases from each filing day remain pending longer than the rest. These cases may take more time because of additional review, background checks, case complexity, or other administrative factors that USCIS does not publicly disclose. In many cases, there may be no visible updates during this time even though the case is still being processed internally.

These delays do not necessarily mean something is wrong with your case. While cases that take significantly longer may be somewhat more likely to receive an RFE or be denied, approval is still the most likely outcome in most cases.

Because a small group of outlier cases can take much longer than the majority, our system focuses on the first 75% of processed cases when calculating estimates. This helps us provide timelines that are more accurate and useful for most applicants.

USCIS does not process cases strictly in order. Case complexity, officer assignment, background checks, and other internal factors can cause cases to move at different speeds. This is normal and does not mean your case has been overlooked.

The Front of the Line is a concept defined by Track My Visa, this is not official USCIS terminology.

Based on our observations, USCIS tends to start processing cases in approximately the same order they were received by USCIS - moving through the backlog from left to right (from older cases to newer cases). Different cases take different amounts of time to process, so by the time USCIS finishes processing cases, they are not always in perfect order. However, we are able to track the most recent range of cases that USCIS is processing. We call this range of cases the front of the line.

Our product allows you to monitor the Front of the Line to see exactly which filing dates USCIS has most recently started working on.

While uncommon, USCIS sometimes appears to skip certain filing dates. If you have reached your estimate and you see in Your Neighbors that cases from either side of your filing date are being processed, but your filing date appears untouched, it is possible that USCIS has not yet started working on your filing date. These irregularities happen occasionally and do not follow a predictable pattern. USCIS always eventually returns to process previously skipped days. Historically, skipped ranges remain skipped for several weeks or months.

You should only contact USCIS once your official inquiry date has passed. You can view USCIS's official case processing times at egov.uscis.gov/processing-times. Input your Form, Form Category, and Field Office/Service Center. Additionally, you can input your receipt date to see when you are able to make an official inquiry with USCIS. We do not recommend reaching out to USCIS before your official inquiry date.

USCIS publishes 80th percentile (p80) processing times on a quarterly basis, typically one month after the end of each quarter. Our processing times are calculated differently - we continuously compute the 50th percentile (median) based on the most recent 30 days of data. Because we use a different percentile, a different time window, and update our metrics in near real-time, our numbers may differ from the official USCIS report.

Your position in line is based on the "Front of the Line" and will decrease each time USCIS starts working on newer filing dates. Sometimes, even if USCIS is processing a large number of cases, USCIS may not start working on newer filing dates. Your position in line is calculated by approximating the number of cases between your case and the front of the line. While your position in line may change more on some days and less on others, our system smooths these fluctuations out to show a more stable and reliable estimate.

At Track My Visa, we've implemented auto-cancellation from the very start. If we detect that none of your cases are able to benefit from PRO, we will automatically cancel your subscription. When your subscription is canceled, you will not be charged again. You will still be able to access PRO features until the end of the billing cycle. We will send you an email when we cancel your subscription.

You can access your subscriptions from the Settings page. If you wish to update your billing, this can be done by clicking "Update Billing" under Current Subscription. This button will take you to your secure subscription portal, which is hosted by Stripe - an industry leading payments platform company. You may also cancel your subscription from the Settings page by clicking "Cancel" under Current Subscription.

We are rolling out PRO subscriptions one form type / category at a time. Our top priority is to maintain a high-quality experience and ensure our predictions, alerts, and insights are reliable.

At this time, we support:

• I-129F K-1
• I-130 Immediate Relative Consular

We plan to add support for additional form types over time as we expand coverage across more categories.

No. Your receipt number is never shared with other users or displayed publicly. Our analytics and reports use only de-identified data. Your personal receipt number is not stored in our analytics system.

To keep your data safe, we use authentication and payment solutions developed by well-known industry-leading companies: Auth0 by Okta and Stripe. Our servers will never see nor store your passwords or your credit card information. We let the pros handle the hard stuff so we can stick to what we're good at - keeping you up-to-date with the latest visa processing insights!

You can request account deletion in Settings or by emailing support@trackmyvisanow.com from your account email. As part of the process, you can choose whether your pseudonymized analytics data is also deleted. Once your account is deleted, it cannot be restored. We usually process verified requests within about 72 hours. In some cases, we may need to keep limited information for legal, security, fraud-prevention, accounting, or technical reasons. For more information, please see our Privacy Policy.

Boundless provides a wealth of resources to the immigration community. Their articles walk you through the entire process. Boundless also offers visa filing services to help you file more easily.

• The K-1 Visa, Explained
• CR1 and IR1 Spouse Visas, Explained

1. Immediate Relatives (IR):

• IR1 or CR1 Spouse of US citizen
• IR2 Unmarried child under 21 of US citizen
• IR3 Adoption abroad by US citizen
• IR4 Adoption in US by US citizen
• IR5 Parent of US citizen

There is no yearly cap to the number of green cards delivered to Immediate Relatives.

2. Family Preference (F):

• F1 Unmarried adult child over 21 of US citizen (23,400 yearly cap)
• F2A Spouse and Unmarried child of permanent resident (87,934 yearly cap)
• F2B Unmarried adult child of permanent resident (26,266 yearly cap)
• F3 Married adult child of US citizen (23,400 yearly cap)
• F4 Sibling of US citizen (65,000 yearly)

USCIS uses the Department of State Visa Bulletin to determine the current visa categories and priority dates before processing a Form I-130 preference petition in order to focus on those cases that have visas available.