Effective Date: October 21, 2023
We are obliged to provide this information under the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018, and several individual states across the United States.
1. Log Data
When you access the Website, we may collect certain information automatically, including, but not limited to, (1) IP address; (2) domain server; (3) type of device(s) used to access the Website; (4) web browser(s) used to access the Website; (5) referring webpage or other source through which you accessed the Website; (6) geolocation information; and (7) other statistics and information associated with the interaction between your browser or device and the Website (collectively “Log Data”). Depending on applicable law, some Log Data may be Personal Information.
3. Collection and Storage of Your Information
When you use our Website, we collect your case number and email address which can be used to contact or identify you.
We retain your email address for as long as you have an open account with us or as otherwise necessary to fulfill your Subscription. In some cases, we retain your information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, prevent fraud, enforce the agreement, or as otherwise permitted or required by applicable law, rule or regulation.
4. Service Providers
5. Use of Information
This information is used:
- to provide the service or product requested
- to enable billing
- to communicate with you
- to personalize our service
- to analyze and report on your case status
- to improve our website
- for systems administration and troubleshooting purposes
We do not sell or share email addresses to third parties.
6. Privacy Notice for Residents of California
Under the California Consumer Privacy Act and the California Privacy Rights Act, California consumers have a right to knowledge, access, and deletion of their personal information. TrackMyVisaNow does not sell the personal information of California consumers and does not discriminate in response to privacy rights requests. California consumers can exercise their rights by sending an email to firstname.lastname@example.org. In response to a request, TrackMyVisaNow has the right to ask you for information which we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with TrackMyVisaNow, but the specific information requested may differ depending on the circumstances of your request for your security and to protect privacy rights.
7. Privacy Notice for Residents of the European Economic Area (EEA), UK and Switzerland
When you provide us your personal data, the legal basis for such data processing is consent, a legitimate interest in the Website and/or performance of a contract. If you are a resident of EEA, Switzerland, or the UK, in certain cases, you may have a right to:
- correct or update inaccurate Personal Information
- restrict or limit the ways in which we use your Personal Information
- object to the processing of your Personal Information
- request the deletion of your Personal Information
- obtain a copy of your Personal Information in an easily accessible format
Please contact us at email@example.com to exercise those rights. In response to a request, TrackMyVisaNow has the right to ask you for information which we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with TrackMyVisaNow, but the specific information requested may differ depending on the circumstances of your request for your security and to protect privacy rights.
9. Contact Us
Last updated: October 21, 2023